In order to claim a refund or replacement under the lemon law, the owner must give written notice by certified mail to the manufacturer and its dealer or repairing agent at any time before 60 days have elapsed after the expiration of the manufacturer’s express written warranty or the one-year period after the date of delivery of the motor vehicle to the original owner, whichever period ends first. This written notice must:
- State the vehicle has a nonconformity;
- Provide a reasonable description of the nonconformity;
- State that the manufacturer, distributor, dealer or repairing agent has made a reasonable number of repair attempts to conform the vehicle; and
- State that the owner demands a refund or replacement vehicle to be delivered on the 60th day after the mailing of the written notice.
The manufacturer may make a final repair attempt to be completed within 30 days of receiving the required written notice.